Terms and Conditions
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Pricing
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Property Maintenance & Gardening
£60 basic fee (to include the first hour - assessment of the work needed & preparation of materials)
£25 per person per additional hour
£175 per day - (7.5 hours)
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Additional contractors will be bought in in accordance with work required and will be charged at their individual rates (discussed as part of the quote).
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Materials and ancillary costs are priced accordingly as part of the formal quote.
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Grass Cutting Service
£50 per month to include 2 x cuts per month (paid at the start of each month). Price may increase for larger lawns.
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Cleaning and other services
£60 basic fee (to include 1 x cleaner for 2 hours - including all cleaning products)
£20 per additional hour, per cleaner
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Holiday Let changeover pricing is tailored to each client's needs. Please contact us for more information or to book a consultation
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What to do if you have a concern - Refund Policy
If you are unhappy with the quality of our work or services provided, please let us know in writing and we will work together to resolve the situation, including a refund/partial refund. If you feel that this is not possible, please contact citizens advice for further information and support.
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Material Costs
For large projects or projects with a high material cost, the client may be asked to provide payment in advance to cover these costs. All labour costs will be outlined ahead of time and will be invoiced after work completed. Any additional costs of £50 or more will be discussed with the client before proceeding.
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Cancellation Policy
We appreciate that life gets in the way, and that you may need to move things around. Therefore we have made our cancellation policy very simple.
More than 48 hours notice - NO Charge
Less than 48 hours notice - A fee of 50% of the anticipated labour costs will be incurred if no alternative work can be found.
Less than 24 hours notice - 100% of the anticipated labour costs will be incurred.
Payments
Payments can be made via Bank Transfer, Cash or via Credit or Debit card (additional fees may occur). Invoices for work completed will be sent at the end of work completed (or weekly if work spans multiple weeks), with payment due within 48 hours.
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Unpaid invoices will be subject to a late payment fee of £10 per day, invoiced weekly.